1. SUBJECT OF CONTRACT
These general conditions of sale define the rights and obligations of « ATELIER BLEU DE COCAGNE® » and of the Customer in regards to the products presented by « ATELIER BLEU DE COCAGNE® » on its website www.bleudecocagne.fr (here in after referred to as "the Site"). They apply exclusively between the company SARL Apparel Architecture, 57 rue Charlot, 75003 Paris, France, registered under Siret: 801 934 787 00012 (here in after referred to as "ATELIER BLEU DE COCAGNE®") and any physical and/or moral person known as the buyer that desires to make a purchase via the website itself (here in after referred to as "the Customer").
On the Site, "ATELIER BLEU DE COCAGNE®" allows the customer to order its products online according to the present terms and conditions.
Any order placed via www.bleudecocagne.fr therefore entails the unconditional acceptance by the Customer of these conditions.
The goods proposed are those present on the website www.bleudecocagne.fr at a given moment.
Photography and images of the products are as close as possible to reality; nevertheless, slight differences may exist with the final product, especially with colours.
"ATELIER BLEU DE COCAGNE®" reserves the right to modify the current general conditions at any time without notice; the applicable conditions are those in effect on the date of the order by the Customer.
2. THE CUSTOMER
The Customer declares to be at least 18 years of age and to have the legal capacity or hold parental permission allowing themselves to place an order on the Site.
The Customer undertakes to provide "ATELIER BLEU DE COCAGNE®" elements of real and necessary information for the performance of the intended service of the present conditions as requested online and relevant to their situation, including a valid first name, last name, address, phone and email address.
The Customer is responsible for any consequences deriving from any false or inaccurate information transmitted in which the return might be unlawful.
Once the order has been placed, "ATELIER BLEU DE COCAGNE®" sends a confirmation by email to the customer.
The Customer may modify their personal information under the "My Account" section.
All orders will be confirmed after acceptance of payment.
"ATELIER BLEU DE COCAGNE®" reserves the right to cancel or refuse an order in case of dispute with the Customer on a previous order.
"ATELIER BLEU DE COCAGNE®" can accept orders within the limits of available stocks. It informs the Customer of the availability of products sold on the Site at the time of order confirmation.
If products are unavailable after the order has been accepted, "ATELIER BLEU DE COCAGNE®" will inform the Customer by e-mail within 48 hours. The Customer may then cancel the order and get a refund, for the amount already paid.
The permanent or temporary unavailability does not in any way engage the responsibility of "ATELIER BLEU DE COCAGNE®", nor does it imply any right to compensation.
The prices shown include the cost of processing orders but do not include the transport and delivery unless otherwise indicated.
Prices are in Euros, including the VAT applicable on the day on which the order is placed; any change in the rate may be reflected in the prices of the products.
"ATELIER BLEU DE COCAGNE®" reserves the right to alter its prices at any time, although it is hereby understood that the price shown on the website on the day of the order shall be the only one applicable to the purchaser.
5. CUSTOM DUTIES
In case of an order made outside of France the Customer is the product importer.
For all products shipped outside of the EU the prices will be calculated excluding VAT. Customs duties, local taxes, import duties or taxes of State, may be required.
These taxes and sums are not within the competence of "ATELIER BLEU DE COCAGNE®" .
They will be at the Customer’s expense.
The importation is the Customer full responsibility both in terms of declaration, and payment to the authorities of the country.
6. TERMS AND CONDITIONS OF PAYMENT
Payments must be made by bank card or Paypal.
We accept the following cards:
- American Express
We will deduct the amount due from your account as soon as your order has been validated.
"ATELIER BLEU DE COCAGNE®" delivers its products within France and to a large number of countries in Europe and internationally.
The delivery is made through the French Postal Service «Colissimo».
Products are shipped with the delivery form to the shipping address provided by the customer when ordering.
The delivery cannot be made to hotels or PO boxes.
The delivery times indicated on the site are target dates, corresponding to the average processing time and delivery. So that these deadlines are respected, the Customer must ensure to provide complete and accurate information concerning the delivery address (such as including: street number, building, stairs, access codes, names and/or interphone numbers, etc.).
You are responsible for the package once the delivery has been made.
8. RETURNS OF PRODUCTS
Within fifteen (15) days from receipt of the order, the Customer may request to "ATELIER BLEU DE COCAGNE®" the return of the Product(s).
To do this, the Customer must first complete the return form which can be found within your personal account area : ORDER RETURN.
Within 48H « ATELIER BLEU DE COCAGNE® » will confirm or dispute the return request.
If the return cost is to be supported by « ATELIER BLEU DE COCAGNE® » (see below chart for conditions) the Customer will need to use the Prepaid Sticker on the box used for the shipment. The Prepaid Sticker will be sent by post to the Customer once the return request has been validated.
The return costs are to be borne by "ATELIER BLEU DE COCAGNE®" if the delivered product was different from what was ordered.
Refund for returns will be given in the same way as the payment was done, once the returned item arrives to distribution center.
Refund will be issued within 30 days upon receipt of the returned item.
If the Customer wants to replace the returned item with a different size or color the Customer will have to place a new order.
The Product must be returned in its original packaging, in its original condition, new, unworn, unwashed, accompanied by the return notice, to the following address:
BLEU DE COCAGNE
57 RUE CHARLOT
9. GUARANTEES AND RESPONSIBILITY
These Terms and Conditions of Sale are governed by and in accordance with French law, without regard to principles of conflicts of laws.
"ATELIER BLEU DE COCAGNE®" only has, for all stages of access to the site, the ordering process for the shipping of the package or subsequent services, an obligation of means.
The responsibility of "ATELIER BLEU DE COCAGNE®" cannot be engaged for any inconvenience or damage arising from the use of the Internet, including a rupture in service, external intrusion or presence of computer viruses or any other incident of major force, according to law and jurisprudence.
10. RIGHT TO REFUSE OR TO CANCEL AN ORDER
We reserve the right to refuse any order or to cancel any purchase, irrespective of the grounds. We also reserve the right to cancel any purchase (an order which we have already accepted) in the following situations (amongst others), without being held liable for any damage or costs:
- The product is not available / in stock (any payment will be refunded);
- The bank details are incorrect or unverifiable;
- The order has been detected by our security systems as an unusual order or an order which could be an act of fraud;
- We have not been able to deliver the package to the address given.
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