If despite all our efforts to satisfy your expectations, the received item was not meeting your requirements you will have fifteen (15) days from receipt of the order, to proceed with the return.
To do this, the Customer must send us an email at firstname.lastname@example.org explaining the reason for the return.
Within 48H « ATELIER BLEU DE COCAGNE® » will confirm the return request.
The return costs are to be borne by "ATELIER BLEU DE COCAGNE®" ONLY if the delivered product was different from what was ordered. In this situation, the Customer will receive a return “Voucher” by email.
For all other reasons, the return cost is to be borne by the Customer.
The Product must be returned in its original condition, unworn, unwashed, to the following address:
BLEU DE COCAGNE
68 COURS DE VINCENNES
The reimbursement to the customer will be made within a maximum of 30 days.
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